Contact Hedra

Choose the route below that best matches your question. Sending your request to the right team helps us respond with the relevant product, account, technical, or commercial context. Please do not include API secrets, passwords, payment-card details, or private generation inputs in an initial message.

Product and account support

For help with Hedra Studio, your account, subscriptions, billing, credits, uploads, or a generation, email support@hedra.com. Include the email address on the account and any relevant generation or job ID, but never send a password or API secret. You can also review the Hedra documentation before opening a support request.

Developer API and MCP

Start with the Hedra developer platform, the API v3 quickstart, and the machine-readable OpenAPI contract. API keys, least-privilege scopes, jobs, logs, webhooks, and Hedra MCP setup are managed from the developer console. For an operational incident, check Hedra Status before contacting product support.

Enterprise, partnerships, and press

For production-volume inference, security and procurement reviews, custom deployment requirements, strategic partnerships, or media inquiries, use the enterprise contact form. Describe the workload, expected scale, deployment needs, and desired timeline so the appropriate team can follow up.

Company contact

General company inquiries can be sent to info@hedra.com or made by phone at +1-415-267-9846. Privacy requests should follow the process in the Hedra Privacy Policy so they reach the team responsible for handling them.