How Credits Work
Credits are consumed each time you generate a video through the API. The cost depends on:- Video duration - Longer videos use more credits
- Resolution - Higher resolutions (720p vs 540p) use more credits
- Model version - Character-3 and Character-2 have different pricing
Purchasing Credits
1
Log In
Access your account at hedra.com
2
Go to API Profile
Navigate to your API profile page
3
Choose a Credit Pack
Select from available credit packs or set up metered billing
Subscription Plans
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| API Access | Yes | Yes | Yes |
| Rate Limits | Standard | Elevated | Custom |
| Support | Community | Priority | Dedicated |
| Volume Discounts | No | Yes | Yes |
| Custom Contracts | No | No | Yes |
View All Plans
Compare plans and pricing on our website
Enterprise
For high-volume usage, custom rate limits, or special requirements:- Volume discounts on credits
- Configurable rate limits
- Dedicated support
- Custom billing arrangements
- SLA guarantees
Contact Sales
Get in touch with our enterprise team to discuss your needs
Monitoring Usage
Track your credit consumption from the API dashboard:- View remaining credits
- See usage history
- Set up usage alerts
- Download invoices
FAQ
Do credits expire?
Do credits expire?
Credit expiration depends on your plan. Check your account dashboard for specific terms.
Can I get a refund for unused credits?
Can I get a refund for unused credits?
Contact support to discuss refund options.
What happens if I run out of credits?
What happens if I run out of credits?
API requests will return an error when credits are exhausted. Purchase additional credits to continue.