A failed request may be refunded automatically. If a debit and its matching refund both appear, the net credit charge is zero.
Generation History & Credit Refunds
Where to find your Hedra credit usage history, including generations, refunds, and debits in your account billing settings.
Open Billing while signed in, then review your credit or generation history.
Each entry records a credit debit, refund, or related generation event. Use the timestamp and generation details to match an entry to work in your Library or Space.
If an entry looks incorrect, contact Support with the timestamp, generation ID when available, and a short description of what you created.
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Annual Subscription CreditsHow credits work when you purchase an annual Hedra subscription.
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